IT Specialist

Job Description:

• Ensure smooth and uninterrupted operation of the company’s IT infrastructure (computers, servers, printers, network equipment)
• Receive, analyze, and promptly resolve IT-related requests from users
• Diagnose and troubleshoot software and hardware issues
• Monitor daily performance of network, internet, and internal systems
• Set up computers, email accounts, and system access for new employees
• Ensure compliance with information security policies and procedures
• Maintain and update IT asset inventory
• Coordinate with external IT service providers when required

Requirements:

• Higher or vocational education in Information Technology or a related field
• Minimum 1 year of work experience in IT support or a similar role (preferably in hospitality)
• Good knowledge of Windows OS, MS Office, and office equipment
• Basic knowledge of networking (LAN, WAN, TCP/IP)
• Strong problem-solving and analytical skills
• Good communication and teamwork abilities
• Responsible, proactive, and eager to learn

Language Skills:

• Azerbaijani – fluent
• English – intermediate (technical reading and communication)

Preferred Qualifications:

• Experience in the hospitality industry (hotel, restaurant, or service sector) is an advantage
• Experience with Opera PMS, Micros, or POS systems
• Relevant IT certifications (CompTIA, Microsoft, etc.) are a plus