Sport Club and SPA Manager

• Oversee the overall operation of the sport club, fitness center, and SPA services.
• Ensure facilities are clean, safe, well-maintained, and fully operational.
• Monitor inventory levels of supplies and equipment, coordinating replenishment as needed.
• Manage scheduling and maintenance of equipment and facilities.
• Recruit, train, supervise, and evaluate SPA therapists, fitness instructors, and support staff.
• Provide regular coaching, feedback, and performance reviews.
• Foster a team environment focused on excellence in customer service and wellness.
• Ensure high standards of guest/member service and satisfaction.
• Handle guest inquiries, feedback, and complaints in a professional and timely manner.
• Promote a culture of wellness, luxury, and personal care.
• Collaborate with marketing teams to develop campaigns that drive member engagement and revenue.
• Develop and manage departmental budgets, including revenue targets and expense control.
• Analyze financial reports and KPIs to optimize profitability and resource utilization.
• Ensure compliance with health and safety regulations.
• Regularly review procedures to maintain standards in hygiene, sanitation, and staff certifications.

·        Bachelor's degree in Hospitality Management, Sports Science, or a related field (preferred).

·        Minimum 3–5 years of management experience in a spa, fitness, or wellness facility.

·        Knowledge of health and wellness trends, spa therapies, and fitness training techniques.

·        Strong leadership, organizational, and communication skills.

·        Proficiency in MS Office and spa/fitness booking systems.

·        First Aid/CPR certification (preferred)

·        Written, spoken and reading proficiency in Azeri, English & Russian language.