IT Support Technician

The International School of Azerbaijan (TISA) is looking for an experienced candidate to fill the position of IT Support Technician to start on August 3, 2026. 

The IT Support Technician works across the school in collaboration with the IT team to provide technical support to help ensure the constant reliability of the school’s technology devices. All members of the IT team provide end user support as required. The IT Support Technician reports to the Information and Learning Technology Coordinator (ILTC). The position job description can be accessed here

Qualifications & Experience Needed

Required

• Bachelor’s degree or higher in Information Technology, Computer Science, or related field.
• Minimum 3 years of professional IT experience.
• Strong expertise in installation, configuration and troubleshooting of IT Equipment
• Demonstrated experience with setting up Google accounts and troubleshooting
• Cybersecurity knowledge and experience implementing best practices.      
• Ability to work in a fast-paced educational environment with excellent customer service skills.     

Preferred

• Experience working in schools or similar institutions. 
• Help Desk experience to support end users
• Experience with Google Workspace for Education, Apple devices and MDM systems 

Personal Attributes

• Strong communicator who can explain technical concepts clearly.
• Collaborative team member who supports an inclusive and positive work culture. 
• Strong troubleshooting and analytical thinking abilities.
• Committed to reliability, digital security and proactive-problem solving.
• Calm and patient under pressure
• Respectful of confidentiality and data protection.

Interested qualified candidates are requested to fill in the link provided in the"Apply" button and send it to [email protected]  

Only shortlisted candidates will be contacted.