IT Business analyst

IT Business Analyst plays a key role in analyzing and optimizing digital payment and transfer solutions for Birbank, the country's first digital bank, serving millions of users. The position involves working closely with cross-functional teams to define business requirements, enhance user experiences, and ensure seamless integration with financial systems.

• 3+ years of experience in IT Business Analysis, preferably in digital banking, fintech, or payment systems
• Strong understanding of digital banking, fintech, payment systems and API integrations
• Experience working in an Agile environment
• Excellent analytical, communication, and documentation skills
• Ability to translate business needs into detailed functional and technical requirements
• Proficiency in process modeling, requirements management
• Understanding of modern software architectures and their business impact

• Analyze and document business and technical requirements for digital payment solutions
• Collaborate with team to enhance payment products
• Ensure payment systems align with business goals, compliance standards, and security regulations
• Create and maintain high-quality process flows and functional specifications
• Work closely with stakeholders to gather insights and improve product functionality
• Collaborate with stakeholders to align business needs and technical solutions
• Conduct root cause analysis to prevent problems and improve system stability
• Work with microservices-based architectures to optimize business processes
• Query databases, analyze structured data, and generate reports using SQL
• Use Postman to test APIs, analyze responses, and troubleshoot integration issues
• Work professionally with REST APIs, ensuring seamless connectivity and efficiency in digital payment services
• Develop and maintain diagrams (ERD, Sequence Diagrams, BPMN) to ensure clear understanding of systems and processes
• Identify and document edge cases within processes to improve system robustness and reduce risks

• Opportunities for professional growth and development.
• Competitive salary and bonuses.
• Comprehensive insurance coverage.
• Supportive work environment.
• Visa Premium salary card.
• Corporate discounts and events.
• Additional vacation days.
• Discounted education and employee loans.

Working at Bir ecosystem means creating value through technology, delivering meaningful impact to people, and building the solutions of tomorrow today.

Our teams operate through open dialogue, rapid decision-making, and a culture of continuous improvement. Our offices are places where ideas emerge, products take shape, and technology enables those ideas to become reality.

At Bir ecosystem, we positively impact the daily lives of millions of individuals and thousands of businesses through simple, reliable, and innovative solutions. The Fintech business (Birbank), Payments business (m10/MilliÖn), and E-commerce business (Birmarket) together form the country’s first fully integrated digital ecosystem.

Driven by the professionalism and expertise of our teams, the products we develop help shape new habits and contribute to the growth of the country’s digital culture.

Working here means growing within Bir ecosystem — an environment rich with opportunity. Diverse areas of expertise, multiple products, and continuous learning opportunities create the environment to unlock your potential and advance your career.