Club and SPA Agent

·        Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards

·        Ensure client experience is proficient including bookings, payments and consultation cards

·        Interact and communicate effectively with clients, members, team members, guests, and management team

·        Ensure team works to meet department sales targets and ensure that sales are recorded accurately

·        Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services

·        At least 1 year of experience in SPA

·        Effective communication skills with guests and staff

·        Proficient in Azeri and English, Russian is an advantage