Bellboy

·        Be fully aware of all activities, facilities, and services of the hotel.

·        Greet and welcome guests upon their arrival at the hotel, ensure their satisfaction, and promptly deliver their luggage to their rooms.

·        Open car doors and assist guests with their luggage.

·        Ensure the cleanliness of the front area and lobby in the absence of Housekeeping staff.

·        Provide umbrellas for guests during rainy weather.

·        Ensure that guest requests are appropriately handled and delivered as organized by the responsible person at the Registration Department.

·        Accurately record all baggage and notes under your control in the work and information logs.

·        Adhere to the hotel's policies and procedures for storing guests' luggage.

·        Ensure that all information boards are continuously updated.

·        Always maintain the cleanliness of the hotel driveway and main entrance, ensuring that no vehicles are parked there.

·        Be knowledgeable about room categories and their features.

·        Show or explain the desired area within the hotel to guests and accompany them when necessary.

·        Previous experience in the hospitality industry is preferred;

·        Flexibility to work in shifts;

·        Strong verbal command of Azerbaijani, English and Russian languages;

·        Ability to work in a team, being friendly, flexible, and communicative.